More Than a Head Spa

SERENDIPITY+ began with a simple idea:

What if a visit to the hair salon could help you better understand your scalp, not just your hair?

Many people live with concerns such as itching, dryness, dandruff, hair thinning or changes in their hair without knowing what may be causing them — or who they should speak to.

At the same time, scalp care can often feel confusing. There are countless products, treatments and claims, but it can be difficult to know what is right for you.

We want to make scalp care easier to understand.

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Head Spa for Scalp Health

At SERENDIPITY+, relaxation is still an important part of the experience.

But our head spa goes further.

We use microscope scalp checks to help you see your own scalp, discuss what you are experiencing, and provide personalised advice for everyday scalp and hair care.

Our approach is simple:

See it.
Understand it.
Care for it.

We don't diagnose or treat medical conditions. When something appears to need medical attention, we believe knowing when to speak with an appropriate healthcare professional is also an important part of scalp health.

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Japanese Hair Care, With a Purpose

Our Japanese hair and scalp care products are not simply products on a shelf.

They are selected as part of our approach to personalised home care.

Different scalps and different hair require different care. Our goal is to help you understand why a product may be suitable for you, rather than simply telling you what to buy.

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Where We're Going

SERENDIPITY+ is continuing to explore the connection between hair, scalp and overall wellbeing.

We want to better understand the real concerns people experience throughout different stages of life and use those insights to develop better services, education and support.

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Our vision is for SERENDIPITY+ to become a trusted first place to ask:

“Something has changed with my hair or scalp. Where do I start?”

SERENDIPITY+ Head Spa for Scalp Health